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Top Sellers
1. XLAB Torpedo System 400
2. TriggerPoint Massage Total Body Package plus Ultimate Six Guidebook and U6 DVD
3. XLAB Carbon Wing 400i (World Champions' Choice)
4. yurbuds Inspire 200
5. Garmin - Bike Speed Sensor and Cadence Sensor
6. Garmin vivosmart
7. Garmin Forerunner 220 USB Charging/Data Cradle
8. Aqua Sphere Kayenne Lady Goggles - Polarized Lens
9. 2XU Men's Compression Tights MA1967b (XFORM)
10. XLAB Gorilla Carbon Cage

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Frequently Asked Questions (FAQ)

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Older Polar Interfaces & Software

If data transmission stops before 100% is completed

Please check following points if you are having problems with data transmission:

- The selected heart rate monitor type may be wrong. With Polar Precision Performance SW 3.0 the software detects automatically the HR monitor type and any selections are not needed.
- The computer's power saving functions may have cut the data transmission.
- The heart rate monitor battery may be low. (The display becomes dim with the background light on.)
- The distance between the heart rate monitor and the interface unit is too big. (The bracelet must not be located between the heart rate monitor and the interface unit.)

With portable PCs, especially, the power saving functions may turn the serial port off temporarily. If this happens during data transmission, the data section being transferred will be lost and the data transmission operation will fail.

Check whether your computer's BIOS settings contains any power saving settings and whether it is possible to turn them off. In addition, decommission all Power settings on the Windows Control Panel. Then try data transmission again.

Some computers, e.g. IBM ThinkPad, do not have separate BIOS settings. In these cases, the settings are changed via the Windows Control Panel only.

If you are having data transmission problem with Polar Training Advisor SW 1.1 or Polar Precision Performance SW 2.1 after updating the software, please check which heart rate monitor is selected (Options - Hardware). In some cases the update may change the settings of your software.


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